How to track the progress of your application

Step 3: Offers

Track is an online system that allows you to follow the progress of your application. You can use Track once you've received a welcome letter from us. We'll send it to you after we've processed your application. Log in to Track with your Personal ID, which is printed on your welcome letter, and the same username and password you used when completing your application in Apply.

After you log in, the welcome screen will tell you what's currently happening with your application. For example, it might say that you're being considered by your universities and colleges, or it might tell you that you need to reply to any offers you've received.

Your choices may be displayed in a different order than you expected - this is because we generate a random order when we process your application. The displayed order of your choices does not indicate any preference order - your application will be sent to all your chosen universities and colleges at the same time.

When each university or college makes a decision about your application, the details will be shown on Track. If you supplied a valid email address on your application, we'll email you when a decision has been made. To protect confidential information, the email will not contain the actual decision: you'll still need to go to Track to check the details.

You can also use Track to accept or decline offers and change some personal details, such as your postal address, telephone number and email address.

Security

For security reasons, Track will timeout after 5 minutes of user inactivity. When you've finished using Track, you should log out by clicking on the 'log out' button and then close down your browser. This means that no one else can access your details.

Many internet browsers have a built-in feature which allows you to save your password. If you use this, it will let anyone else using that PC log in to Track and view your details. For this reason we recommend that you do not use this feature.

Technical details

Track runs on a secure web server. We recommend that you use Internet Explorer version 5 or higher, or Mozilla Firefox version 2.0 or higher to access the service. Older versions of browsers can cause problems with secure web sites.

If you'd like to download the latest version of Internet Explorer, go to http://www.microsoft.com/windows/ie/default.asp for more information.