UCAS - Track your progress

How to track the progress of your application

Track is an online system that allows you to follow the progress of your application. You can see what's happening with your application, like whether you've received any offers and the replies you've made.

You can use Track once you've received a welcome letter from us. We'll send it to you after we've processed your application. Log in to Track with your Personal ID, which is printed on your welcome letter, and the same username and password you used when completing your application in Apply.

Your choices may be displayed in a different order than you expected - this is because we generate a random order when we process your application. The displayed order of your choices does not indicate any preference order - your application will be sent to all your chosen universities and colleges at the same time.

When each university or college makes a decision about your application, the details will be shown on Track. If you supplied a valid email address on your application, we'll email you when a decision has been made. To protect confidential information, the email will not contain the actual decision: you'll still need to go to Track to check the details.

You can also use Track to accept or decline offers and change some personal details, such as your postal address, telephone number and email address.

Security

For security reasons, Track will timeout after five minutes of user inactivity. When you've finished using Track, log out by clicking on the 'log out' button and then close down your browser. This means that no one else can access your details. Track will suspend access to your application if you cannot log in to your application after five attempts - it will reset within 24 hours.

Many internet browsers have a built-in feature which allows you to save your password. If you use this, it will let anyone else using that PC log in to Track and view your details. For this reason we recommend that you do not use this feature.

Technical details

Track runs on a secure web server. We recommend that you use Internet Explorer version 5 or higher, or Mozilla Firefox version 2.0 or higher to access the service. Older versions of browsers can cause problems with secure web sites.

If you'd like to download the latest version of Internet Explorer, go to http://www.microsoft.com/windows/ie/default.asp for more information.