- Where to start?
- Step 1: Choosing courses
- Step 2: Applying
- Step 3: Offers
- Step 4: Results
- Step 5: Next steps
- Step 6: Starting university or college
- UCAS Tariff
- UCAS terms explained
- Student finance
- Events
- News
- Important dates
- Student number controls
What should I do if I don't receive my welcome letter?
If your postal address is in the UK, allow 14 days for your letter to arrive. If your postal address is outside of the UK please allow 21 days. If you still haven't received the letter, please contact our Customer Contact Centre.