- Where to start?
- Step 1: Choosing courses
- Step 2: Applying
- Step 3: Offers
- Step 4: Results
- Step 5: Next steps
- Step 6: Starting university or college
- UCAS Tariff
- UCAS terms explained
- Student finance
- Events
- News
- Important dates
- Student number controls
My referee did not receive an email after I submitted the request. What should I do?
Make sure that the email address you entered is correct. You can test it by sending a test email from your own email account. If you have entered the wrong email address you can update the details by choosing the 'use alternative referee' link within Apply. This will repeat the request process.
Please ensure that your referee's email settings allow emails from enquiries@ucas.ac.uk. This should prevent emails being treated as spam.
Applying as an individual
- I'm locked out of Apply. What can I do?
- Who should write my reference?
- I am a mature student. Who can provide a reference for me?
- How do I request a reference?
- My referee did not receive an email after I submitted the request. What should I do?
- How will I know when my referee has completed my reference?
- I want to change my referee - how do I do this?
- How do I pay?
- How do I send my application to UCAS?