Required skill:

Use technical and interpersonal skills and knowledge to propose and evaluate practical and theoretical solutions to complex problems in the core areas of hospitality

Required competencies:

Cognitive skills
Analysis, judgement, attention to detail		 Generic competencies
Personal capabilities
Achievement orientation, creativity, decisiveness, initiative, listening, questioning, influencing		 Technical ability
Business awareness
Process operation		 Practical elements
Professional expertise

Required skill:

Operate and manage human and technical resources

Required competencies:

Cognitive skills
Analysis, judgement, attention to detail		 Generic competencies
Personal capabilities Technical ability
Technical application
Business awareness
Process operation, commercial awareness, financial awareness		 Practical elements

Required skill:

Apply theory to the solution of complex problems within the core areas of hospitality

Required competencies:

Cognitive skills
Analysis, judgement, attention to detail		 Generic competencies
Personal capabilities Technical ability
Business awareness
Process operation, commercial awareness, financial awareness		 Practical elements
Professional expertise

Required skill:

Analyse and evaluate food, beverage and/or accommodation service systems, their implementation and operation.

Required competencies:

Cognitive skills
Analysis, judgement, attention to detail		 Generic competencies
Personal capabilities Technical ability
Business awareness
Process operation, commercial awareness, financial awareness		 Practical elements
Professional expertise

Required skill:

Recognise and value the centrality of the hospitality consumer and meet and respond to their needs

Required competencies:

Cognitive skills
Analysis, judgement, attention to detail		 Generic competencies
Personal capabilities Technical ability
Business awareness
Process operation, commercial awareness		 Practical elements

Required skill:

Understand and apply the theories and concepts underpinning consumer behaviour within the hospitality context

Required competencies:

Cognitive skills Generic competencies
Interpersonal sensitivity
Personal capabilities Technical ability
Business awareness
Commercial awareness		 Practical elements
Professional expertise

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