- News and updates
- Admissions explained
- web-link and link guides
- Your courses
- Qualifications
- UCAS projects
- Events
- Training services
- Consultation groups
- Important dates
- HESA return
- Contacts
- Status reports
I get a message saying the service has 'timed out'. What does this mean?
For security reasons, the application times out after one hour of inactivity. In this instance, you will need to restart the application by returning to the main page.
If you are receiving a 'timed out' message immediately after commencing, this suggests that you are receiving a cached copy of this page, rather than one sent from our server. To test this, call up the login page again and check that the date and time is displaying the current date and time (GMT). If it is not and you are using an IE browser, hold down the Control key and click on Refresh browser button. (If you are using Netscape, you need to hold down the Shift key and click on the Reload browser button). This forces your browser to get the page from our server. Once you have done this, try logging in again.