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Training and support
The UCAS Professional Development Team offers a range of development and training opportunities to staff from HE and FE UCAS member institutions. It is a dedicated team of full-time experienced professionals based at UCAS and forms part of the Customer Operations Unit. 
What services do we offer to whom?
The Professional Development Team is responsible for the delivery of the following services to staff in HE and FE UCAS member institutions.
Higher and further education
We are responsible for the delivery of:
Continuing Professional Development
A suite of professional development opportunities specifically designed for those supporting the recruitment and admission of applicants into both FE and HE programmes.
Introduction to UCAS
The team also coordinates the free introduction to UCAS sessions run on a monthly basis at UCAS' Cheltenham headquarters.
UCAS systems
Free web-link, Entry Profiles and UKPASS training provided by the Professional Development Team to UCAS members.
UCAS comes to you
Consultancy sessions focused at admissions and recruitment staff on a range of important topics relating to progression into HE.
Who are we?
The team currently consists of a Professional Development Manager and four full-time Professional Development Executives:
- Professional Development Manager - Louise Evans
- Professional Development Executives - Tony Charlton, Melissa Harrison, Alan Jones and Mat Welbourn.
Do you work with international agents?
We are pleased to offer a variety of training opportunities especially dedicated to international advisers and agents. Details of future workshops may be found in the advisers' section.
Booking a UCAS speaker
Are you planning to run an open day or pre-HE advisers' event?
If yes, you could enhance the value for attendees by joining the growing number of universities and colleges that book a UCAS speaker.
Our presenters are chosen not just for their educational experience, but also for their ability to empathise with the needs HE colleagues. Characterised by a lively and stimulating style of delivery, our sessions are guaranteed to bring to life the key issues that impact on current (and future) progression to HE.