UCAS - Making changes

How changes can be made

Changes to offers

An offer of a place takes into account the applicant's current and completed courses and examinations listed in their application. If applicants change their course or examination arrangements, the universities or colleges concerned are entitled to amend their decisions.

Applicants must send details of any changes (to the course, subject, level, centre or examination board) direct to the universities and colleges at which they are holding offers and to us.

Changes to the applicant's details

Contemplation It is important that applicants let us and the universities and colleges know of any changes to their details, particularly their address. This avoids unnecessary delays in confirming their place.

They can amend their address, telephone number and email details by logging in to Track.

If applicants are using their school address during term-time, they must remember to tell us the date they want any letters to start going to their home or summer address.

Adding more choices

If an applicant originally applied to fewer than five choices, they can add more choices provided they have not yet accepted or declined any offers. They can add any further choices in Track until 30 June.

Changes to choices

Applicants can change a university or college choice in Track within seven days from the date on their welcome letter. They cannot normally change their university or college after seven days. If there are exceptional reasons, such as a change in family circumstances or any personal problems, they should ask their referee to write to us, explaining the situation and recommending the change. The referee should include details of the proposed change(s) in the letter.

If an applicant is happy with the choice of university or college but wants to change the course details, such as the course code, year or point of entry, they should write to the university or college direct. If the university or college agrees, they will tell us about the change.

Accident, illness or personal problems

If an applicant suffers an accident, illness or a personal problem that could affect their results, they should write to each university or college that is considering their application to explain. Please include a supporting letter from their school or other authority and, in medical cases, from their doctor. Details should be sent as soon as possible after the problem has arisen. Do not wait until their exam results arrive.

Find contact details for universities and colleges here.

Withdrawal

Applicants can withdraw their application at any time by going to Track or by phoning our Customer Contact Centre. If they withdraw, they cannot submit another application during this academic year and cannot go through Clearing. If they have withdrawn from the scheme but, for exceptional reasons, wish to re-enter it, they should write to us with full details and ask for advice.